Polish-Speaking Technical Support Adviser | Healthcare Technology
About the role
JC Recruitment is partnering with a leading global customer experience company to recruit Polish-speaking Technical Support Advisors for an international healthcare technology project based in Bulgaria.
This is an excellent opportunity to join a team supporting innovative medical technology that helps improve people’s daily lives. As a Technical Support Adviser, you’ll assist customers with product-related questions, troubleshoot technical issues, and provide professional guidance while delivering an exceptional customer experience. The role is fully remote within Bulgaria, with relocation support available for eligible candidates.
Your Role
Provide technical support to customers using healthcare technology products Troubleshoot product and device-related issues while guiding customers through effective solutions Assist with repair, replacement, and service-related processes when required Deliver professional customer support via telephone and other mediums.
Compensation
16,000€ + 10% Monthly Bonus + 2,000€ Signing Bonus + Paid Benefits
Requirements
- Native-level fluency in Polish
- Good command of English (B2 or above)
- High School Diploma or equivalent
Benefits
- Fully remote position within Bulgaria
- Relocation support for eligible candidates moving to Bulgaria
- Comprehensive paid training and onboarding
- Permanent employment contract
- Performance-based bonus program
- Signing bonus
- Meal allowance
- Private health insurance
- Multisport and wellbeing benefits
- Continuous learning and career development opportunities
- Stable working schedule from Monday to Friday
Applicants must hold a valid EU passport or have the legal right to work in the country where the position is based, unless otherwise stated in the job description.