Norwegian-Speaking Customer Service Representative | Gaming
About the role
JC Recruiting is partnering with a leading global customer experience company to recruit a Norwegian-speaking Customer Service Representative for an international gaming project based in Larnaca, Cyprus.
This is an exciting opportunity to join a fast-paced customer support team assisting players with account inquiries, platform navigation, and technical troubleshooting. You’ll play a key role in delivering an outstanding customer experience while supporting users in the Norwegian market.
Your Role
Deliver high-quality customer support via email, chat, and other communication channels Assist customers with account-related inquiries and platform navigation Troubleshoot technical issues and provide effective solutions Resolve customer concerns professionally while ensuring a positive customer experience Accurately document customer interactions and case resolutions
Compensation
17,000€ + Monthly bonuses up to 300€ + Benefits
Requirements
- Native-level fluency in Norwegian
- Good command of English
- Previous experience in customer service, technical support, or a contact center environment is an advantage
- Strong communication and problem-solving skills
- Good computer literacy and ability to navigate multiple systems
Benefits
- Office-based position in Larnaca, Cyprus
- Full-time employment
- Monday to Friday schedule
- Rotating shifts between approximately 09:00 and 19:30
- Comprehensive onboarding and paid training
- International and multicultural working environment
- Career development opportunities within a global organisation
- Modern office facilities and supportive team culture
- Opportunity to work on an exciting international gaming project
Applicants must hold a valid EU passport or have the legal right to work in the country where the position is based, unless otherwise stated in the job description.