Estonian Social Media Content Moderator
About the role
JC Recruiting is working with a leading Outsourcing/BPO consultancy. They are seeking to onboard Social Media Content Moderators to join their teams in Lisbon and to support a major social media giant to work in the Estonian market.
Your Role
Reviewing Reported Content: Thoroughly examine reported content, including images, videos, text, and ads, to ensure they align with legal standards and platform policies in both Estonian and English. Assessing Ads: Evaluate advertisements to ensure they comply with legal regulations and are free from misleading, inappropriate, or harmful content. Investigating Violations: Use internal tools and resources to investigate reported violations, verifying claims and determining appropriate actions. Maintaining Compliance: Ensure all content and ads meet legal requirements and platform guidelines, addressing any issues or discrepancies that may arise. Documenting and Reporting: Maintain detailed records of moderation activities and prepare reports on findings, identifying trends or patterns in reported content. Collaborating with Teams: Work closely with legal and compliance teams to resolve complex issues and support the development of platform policies. Providing Feedback: Offer valuable insights and recommendations for improving content moderation processes and policies based on your observations and experiences. Adapting to Changes: Stay informed about changes in legal regulations and platform policies, ensuring your work remains effective and compliant with current standards.
Compensation
16.000 € - 20.000 €
Requirements
- C1 of Estonian
- B2 level of English
- The ability to thrive in a dynamic, team-focused and structured environment
- An ability to make decision based on rules and policies
- A passion for helping others achieve results
- An ability to handle potentially stressful situations.
Benefits
- 22 days of holiday
- Private health insurance
- Yearly flight home sponsored
- Relocation support with flight costs reimbursement and a room
- Support of employees experienced in helping relocating colleagues
- Free Portuguese classes
- Temporary contract for 12 months, Permanent after 2 years.
- Training compensation about 50% – around 15 working days
- After the training schedule for 8 hours daily, 5 times per week in shifts on weekly rotation with colleagues covering line operating hours from Monday to Sunday, 24/7
- Water sport activities, soft trekking and more
- A dynamic and creative team with positive and friendly atmosphere
Applicants must hold a valid EU passport or have the legal right to work in the country where the position is based, unless otherwise stated in the job description.